Cotton understands that a delay in business and services means lost revenue for our customers, especially in the hospitality industry. When damage occurs to a hotel or resort, the property may ultimately be closed for business until necessary repairs are made. Commitments to guests cannot be honored; reservations for future bookings must be cancelled until a re-opening date is set; valuable staff may seek employment at other properties; and revenues from rooms, events and food and drink services are lost.
Using innovative approaches to complex situations, Cotton has developed practices that can substantially accelerate the recovery process. Hotel chains and resorts, both in the U.S. and internationally, rely on Cotton's expertise and services to get them back in business in the shortest possible time and with the greatest efficiency. Cotton's experience and track record are models for the industry.